JUDGE BATTERIES (SINCE 1972) ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website, call or text us, or request mobile car battery service, and how we use and protect that information.
1. Who We Are
We are a mobile car battery replacement, jump start, and roadside battery service operating in New Jersey and Manhattan. You can reach us any time at (551) 257-4421 or by email at JUDGEBATTERIES@GMAIL.COM.
2. Information We Collect
We only collect the information we need to respond to your request and provide service:
Information you give us directly
- Contact details — your name and phone number when you call or text us.
- Service details — your location or ZIP code, and your vehicle's year, make, and model, so we can confirm the right battery, availability, price, and estimated arrival time.
- Message content — anything you include when you text or email us about your battery problem.
Information collected automatically
Like most websites, when you visit our site we and our service providers may automatically collect limited technical information through cookies and similar technologies, including your device type, browser, general location (such as city or region), the pages you view, and how you arrived at our site.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to help the site function and to understand how visitors use it. This includes tools provided by Google:
- Google Analytics — helps us understand how many people visit our site, which pages they view, and how they found us, so we can improve the site.
- Google Ads conversion tracking — helps us measure whether our advertising is working, for example whether a visitor who clicked an ad went on to call or text us.
These tools may set cookies on your device and collect information such as your interactions with our site and ads. This information is used in aggregate to improve our advertising and service. You can control or delete cookies through your browser settings, and you can learn more about how Google uses data at policies.google.com/technologies/partner-sites.
4. How We Use Your Information
We use the information we collect to:
- Respond to your call, text, or quote request;
- Confirm the correct battery, price, availability, and arrival time for your vehicle;
- Dispatch a technician to your location and complete the service;
- Contact you about your service, including warranty or replacement reminders;
- Measure and improve our website and advertising;
- Keep records for our business and comply with the law.
5. How We Share Information
We only share information in these limited situations:
- Service providers — trusted companies that help us operate, such as our website host, text/phone providers, and advertising platforms like Google. They may only use the information to provide services to us.
- Legal reasons — if required by law, or to protect our rights, safety, or property.
6. Text Messages (SMS)
When you text us or tap a "Get Instant Quote" button, you are contacting us directly to request service. We use your number only to reply about your request and your service. Standard message and data rates from your carrier may apply. We do not send marketing text blasts, and we will not share your number with third parties for their own marketing.
7. Data Retention
We keep service records for as long as needed to provide service, honor warranties, and meet our legal and business needs. When information is no longer needed, we take reasonable steps to remove or secure it.
8. Data Security
We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or by mobile device is completely secure, so we cannot guarantee absolute security.
9. Your Choices
- You can decline to share certain details, though this may limit our ability to quote or dispatch service.
- You can control cookies through your browser settings.
- You can ask us what information we hold about you, or ask us to delete it, by contacting us at JUDGEBATTERIES@GMAIL.COM.
10. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Continued use of our website or services after an update means you accept the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us:
JUDGE BATTERIES (SINCE 1972)
Phone / Text: (551) 257-4421
Email: JUDGEBATTERIES@GMAIL.COM